Contact information

Contact Information

We'd love to hear from you. Whether you have a question about an order, need product advice, or want to share feedback — we're here to help.

Email

support@totengirl.com

Response time: within 1 business day (Monday–Friday)

Mailing Address

TOTE N GIRL
216 Preservation Drive
Savannah, GA 31419
United States

Customer Service Hours

Monday – Friday
9:00 AM – 5:00 PM Eastern Time
(Closed on U.S. federal holidays)

What to Include in Your Email

  • Order questions: Order number + the issue or question
  • Product inquiries: Product name or link + your question
  • Returns / Exchanges: Order number + reason
  • Wholesale / Press / Partnerships: Brief intro + how you'd like to collaborate

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