Contact

How to reach us

Have a question about an order, return, or product? Contact us using the email below.

Customer Support

Email: support@totengirl.com
Response time: Response times may vary; include your order number so we can review your request.
Languages: English

Mailing Address

TOTE N GIRL
216 Preservation Drive
Savannah, GA 31419
United States

Please note: we do not accept walk-ins or in-person returns at this address. All return shipments must be authorized by email first — see our Refund Policy for instructions.

Before you email

You can find quick answers to most questions on our Shipping Policy and FAQ pages, including:

Product-specific processing and transit estimates, including U.S. or overseas fulfillment
Order tracking and changes
Returns and refunds
Sizing and product care

Order inquiries

When emailing about an existing order, please include your order number (starts with #) and the email used at checkout so we can locate your order quickly.